Summer Job - Customer Service Representative

About the role

Location: Kilpilahti, Porvoo, Finland

Working Hours: Full time, flex hours 37,5 h / week

Type of Contract: Temporary / Summer Job

Application Deadline: 1.3.2026

Make Smooth Service Real  

Do you strive to get the best result by using your passion for helping our customers? Do you enjoy building relationships with them? Then this opportunity might be for you. We are currently looking for customer-oriented students to join our Customer Service team in Kilpilahti, Porvoo. 

You will be part of our Customer Service center in Kilpilahti, Porvoo. We are a team of about 15 colleagues, and our customers are mainly Nordic companies and Borealis’ European distributors. We have a great team spirit, and you will be supported by professional and helpful colleagues. 

As a trainee in Customer Service you…
 

• Support with order creation, invoicing and other administrative tasks using SAP.

• Act as the first point of contact towards customers and internal stakeholders using Salesforce and Teams.

• Provide accurate response to any customer requests and keep the customer proactively informed about relevant status updates related to orders

About you

• You are preferably studying a business or commercial related education. A problem-solving attitude is a real must! 
• Fluency in Finnish, Swedish and English is necessary in this role, any other language skill is seen as a plus.
• You need to be motivated to learn SAP/S4 and Salesforce, as they are the primarily used tools in Borealis customer service.
• You are accurate, results oriented and have great networking skills. Good time management, being self-organized, and stress resilience will help you to become successful in this role quickly

Our offer

At Borealis, it is extremely important to us that we can offer our summer employees meaningful summer job opportunities. Our values – we care, we’re curious, we progress – guide our actions. We genuinely care about our employees and their experiences, we are curious to hear the perspectives and ideas of our summer employees, and we continuously strive to become an even better summer employer.

Our summer employees have expressed that they have been given meaningful tasks and have appreciated the respectful and equal treatment they received during their time with us. True to our values, we continue to work towards providing even better opportunities in the future.

We offer our summer employees competitive salaries and meaningful work in a safe working environment. Borealis also provides shuttle bus transportation to Kilpilahti from the Helsinki metropolitan area and from Porvoo and nearby areas.

Application Process

Do you feel the chemistry?  We look forward to hearing from you! The application deadline is 1.3.2026.  We start reviewing the candidates and booking interviews already during the application time. 

We are here for you! If you have any questions about the role, please contact Team Leader Marianne Rask-Haakana, 050 379 4096, marianne.rask-haakana@borealisgroup.com.